Privacy Policy

1. Introduction

LumyxAI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our Service at lumyx-ai.site.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you register through NabzClan, we receive and store:

• Your NabzClan user ID and username
• Email address
• Profile avatar
• VIP subscription status

2.2 Usage Data

We automatically collect information about how you interact with the Service:

• API request logs (model used, token counts, timestamps)
• Credit usage and billing history
• IP addresses and approximate geographic location
• Browser type, device information, and operating system

2.3 API Content

We may temporarily process the content of your API requests (inputs and outputs) for the purpose of delivering the Service. We do not use your API content to train AI models.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Enforce rate limits and prevent abuse
• Monitor and analyze usage patterns and trends
• Communicate with you about the Service, updates, and support
• Comply with legal obligations

4. Data Retention

We retain your account information for as long as your account is active. API request logs are retained for up to 30 days for debugging and abuse prevention purposes. Billing records are retained as required by applicable financial regulations.

Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• AI Model Providers: Your API inputs are forwarded to third-party AI providers to generate responses. These providers process data under their own privacy policies.
• Payment Processors: Stripe processes payment information for credit purchases. We do not store your full credit card details.
• NabzClan: We exchange authentication and VIP status data with NabzClan for account management.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)
• Hashed and securely stored API keys
• Access controls and authentication for internal systems
• Regular security reviews

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or advertising pixels. Session cookies are automatically deleted when you close your browser or sign out.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data
• Export your data in a portable format

To exercise any of these rights, please contact us at the email address below.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or by email. The "Last updated" date at the top indicates when the policy was last revised.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]